This PDF Massachusetts Electric Compliance Audit Checklist Bundle details commission rules, statutes, regulations, and/or docket decisions about the state's operational requirements. It is designed to ensure that employees and agents are informed of and compliant with state regulations. This bundle is offered at an exceptional 10% discount.
* Content last verified March 17, 2022
This Massachusetts Electric Bundle includes all of the following sections:
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Key Definitions
§ 11.02
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Billing & Termination of Generation Service Requirements
§ 11.05(3)
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Customer Authorization Requirements
§ 11.05(4)
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Security Deposits and Late Payment Charges
§ 11.05(6)
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Information Disclosure Requirements
§ 11.06
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Complaint and Damage Claim Resolution; Penalties
§ 11.07
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Investigations and Proceedings
D.P.U. 16-156-A
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Retail Marketing and Sale of Electricity
§§ 11.05(5) & 19
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Energy Switch Revised Website Rules
D.P.U. 14-140-F
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Door-to-Door Marketing Notification Requirements and Standards of Conduct
D.P.U. 14-140-G
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Customer Assignment Reporting Requirements
D.P.U. 14-140-D
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Order On Tier One Initiatives
D.P.U. 19-07-A
