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Pennsylvania Record Retention Guide (Electric & Gas)
Pennsylvania Record Retention Guide (Electric & Gas)
Pennsylvania Record Retention Guide (Electric & Gas)
Pennsylvania Record Retention Guide (Electric & Gas)

Pennsylvania Record Retention Guide (Electric & Gas)

$225.00

This PDF guide details the state commission requirements for retention of customer-related information as the rules vary by jurisdiction and type of document. 

Sections Include:

  • Customer Transaction Documents
  • Audio Verification Recordings
  • Vendor/Contractor Agent Training Documentation Records
  • Door-to-Door (D2D) & Telemarketing On-Going Monitoring Records
  • Door-to-Door "Do Not Market" List
  • Customer Complaint Documents
  • Slamming Complaint Record Retention
  • Advertising & Marketing Materials