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Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)
Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)
Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)
Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)
Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)

Pennsylvania Customer Dispute Procedures & Complaint Handling Process – §§ 59.97 & 62.79 – Compliance Audit Checklist (Gas)

$120.00

This PDF checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section identifies requirements when customers allege a slamming violation including restriction on charges and fees, information on informal complaints, general dispute procedures and penalties and disclosure of customers’ rights.