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Pennsylvania § 54 Compliance Training Tutorial (Electric)

Pennsylvania § 54 Compliance Training Tutorial (Electric)

$1,325.22

This PowerPoint Pennsylvania § 54 Electric Compliance Training Tutorial identifies and teaches the purpose and applicability of Section 54: Customer Information.  This Section covers all of the following topics:

Section 54: Customer Information

Key Definitions - §54.2

Purpose; and Standards & Pricing Practices for Retail Electricity Service - §§54.1 & 54.3

Bill Format for Residential and Small Business Customers - §54.4

Disclosure Statement for Residential and Small Business Customers - §54.5

Request for Information About Generation Supply - §54.6

Marketing & Sales Activities - §54.7

Privacy of Customer Information - §54.8

Complaint Handling Process - §54.9

Notice of Contract Expiration or Change in Terms for Residential and Small Business Customers- § 54.10