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Ohio Compliance Training Tutorial BUNDLE (Electric)

Ohio Compliance Training Tutorial BUNDLE (Electric)

$2,463.55 $2,217.19

This PowerPoint Ohio Electric Compliance Training Tutorial Bundle includes all of the sections listed below.  The training deck also includes an agent training attendance sheet that records the company’s on-going training efforts. This tutorial is offered at an exceptional 10% discount and includes the following sections:

Key Definitions – 4901:1-21-01

Purpose & Scope – 4901:1-21-02

General Provisions – 4901:1-21-03

Records and Record Retention – 4901:1-21-04

Marketing, Solicitation and Customer Information – 4901:1-21-05

Customer Enrollment and Consent – 4901:1-21-06

Credit and Deposits – 4901:1-21-07

Customer Access, Slamming Complaints and Complaint Handling Procedures – 4901:1-21-08

Environmental Disclosure – 4901:1-21-09

Customer Information – 4901:1-21-10

Contract Administration and Renewal – 4901:1-21-11

Contract Disclosure – 4901:1-21-12

Net Metering Contracts – 4901:1-21-13

Customer Billing and Payments – 4901:1-21-14