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Ohio Customer Billing and Payments – 4901:1-21-14 - Compliance Training Tutorial (Electric)

Ohio Customer Billing and Payments – 4901:1-21-14 - Compliance Training Tutorial (Electric)

$186.89

This PowerPoint Ohio Electric Compliance Training Tutorial also includes an agent training attendance sheet that records the company’s on-going training efforts.  

This section identifies and teaches the requirements for CRES bills that do not include any electric utility charges including required statements, payment information, application of partial payments, on-line billing and dispute procedures.