Your cart
Close Alternative Icon
Ohio Customer Billing and Payments – 4901:1-21-14 – Compliance Audit Checklist (Electric)

Ohio Customer Billing and Payments – 4901:1-21-14 – Compliance Audit Checklist (Electric)

$176.00

This checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section identifies the requirements for CRES bills that do not include any electric utility charges including required statements, payment information, application of partial payments, on-line billing and dispute procedures.