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New York Customer Information - § 4 - Compliance Training Tutorial (Electric & Gas)

New York Customer Information - § 4 - Compliance Training Tutorial (Electric & Gas)

$179.82

This PowerPoint New York Electric & Gas Compliance Training Tutorial also includes an agent training attendance sheet that records the company’s on-going training efforts.

This section identifies and teaches the requirements for the handling and use of customer information related to authorization process, federal do-not-call registry, usage data, release of information, account & consumption history, billing and credit information, charges for information, and unauthorized information release.

*Note: Revised UBPs were adopted and become effective July 5, 2019.