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New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)
New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)
New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)
New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)
New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)

New Hampshire Consumer Protection Requirements - Part 2004 – Compliance Audit Checklist (Electric)

$1,690.00

This PDF checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section describes the following:

  • Terms of Service Disclosure
  • Pricing disclosure requirements
  • Disclosures prior to end of contract
  • Environmental disclosure
  • Required contents of bills
  • Required customer authorization for transfer
  • Approved means of obtaining authorization
  • Enrollment procedures
  • Solicitation of customers, both in person and by telephone
  • Off-cycle meter reading
  • Transfer of accounts between suppliers
  • Change in ownership of CEPS
  • Voluntary discontinuance of service
  • Transfer of customers due to unexpected cessation of service
  • Commission action when necessary to maintain service
  • Termination of service by CEPS
  • Protection of confidential customer information and other consumer protections.