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Massachusetts Customer Authorization Requirements - § 11.05(4) – Compliance Audit Checklist (Electric)

Massachusetts Customer Authorization Requirements - § 11.05(4) – Compliance Audit Checklist (Electric)

$144.00

This checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section identifies the customer affirmative choice requirements for initiation of service related to Letters of Agency (LOAs) and Third-Party Verifications (TPVs) as well as the rescission period for the affirmative choice.