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Illinois Dispute Resolution - § 412.320 - Compliance Training Tutorial (Electric)

Illinois Dispute Resolution - § 412.320 - Compliance Training Tutorial (Electric)

$188.79

This PowerPoint Illinois Electric Compliance Training Tutorial also includes an agent training attendance sheet that records the company’s on-going training efforts.  

This section details required complaint response times and record retention as well as the informal complaint process and proper billing procedures during dispute resolution.