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Illinois Record Retention Guide (Electric)
Illinois Record Retention Guide (Electric)
Illinois Record Retention Guide (Electric)
Illinois Record Retention Guide (Electric)

Illinois Record Retention Guide (Electric)

$349.00

This PDF guide details the state commission requirements for retention of customer-related information as the rules vary by jurisdiction and type of document. 

Sections Include:

Customer Contract Documents For All Sales Channels

Verifiable Records of Authorization to Change Suppliers

TPVs & Enrollment Calls

Direct Mail Enrollment Calls & TPVs

In-Person Enrollment Records

Renewable Product Enrollment Written Disclosures

Background Checks & Training Records

RES Information to Commission

Customer Complaint Records

Call Center Records