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Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)

Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)

$131.89

This checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section details required complaint response times and record retention as well as the informal complaint process and proper billing procedures during dispute resolution.