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Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)
Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)
Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)
Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)
Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)

Illinois Dispute Resolution - § 412.320 – Compliance Audit Checklist (Electric)

$108.00

This recently updated checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

Special Note: This checklist includes revisions to reflect the recently enacted Home Energy Affordability and Transparency (HEAT) Act - IL Senate Bill 651. SB 651 takes effect on January 1, 2020. ORMD Staff is reviewing the HEAT Act and potential rule amendments that would accurately reflect the legislation.

This section details required complaint response times and record retention as well as the informal complaint process and proper billing procedures during dispute resolution.