This recently updated checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.
Special Note: This checklist includes revisions to reflect the recently enacted Home Energy Affordability and Transparency (HEAT) Act - IL Senate Bill 651. SB 651 takes effect on January 1, 2020. ORMD Staff is reviewing the HEAT Act and potential rule amendments that would accurately reflect the legislation.
This section identifies under what circumstances a customer may terminate a contract without an early termination fee or penalty and how often a customer may rely upon this provision.