Your cart
Close Alternative Icon
Delaware Customer Protection - § 10.0 – Compliance Audit Checklist (Electric)

Delaware Customer Protection - § 10.0 – Compliance Audit Checklist (Electric)

$298.77

This checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.

This section details agent training and on-going monitoring requirements as well as slamming and cramming prohibitions, customer complaint procedures and the requirements for assignment of contracts.