This PDF checklist details commission rules, statutes, regulations and/or docket decisions pertaining to operational requirements within the state. It is designed to ensure that employees and agents are informed of and compliant with state regulations.
This section details the billing rules for electric service including standard format, redesign of residential electric billing format, bill content, bill inserts and mailings requirements, bill payment confirmation and inaccurate billing rules.
§§16-245d and 16-259a & 8/12/2015 Final Decision in Dkt. No. 14-07-19RE01, 12/19/2018 Final Decision in Dkt. No. 14-07-19RE05