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July 11, 2019


Arizona Corporation Commission Staff Issue Revised Draft For Retail Electric Choice

On July 2, 2019, in Docket E-00000A-18-0405, Staff filed modifications to the ACC's retail electric competition rules that suggest raising the individual and aggregation eligibility thresholds for a customer to take retail electric choice. A workshop is scheduled for July 30,2019 to discuss draft proposal. A Commission workshop to discuss the competition rule is scheduled for July 30th. (pdf)

Under the revised draft, customers eligible for retail electric choice would be defined as all non-residential consumers who use more than 400 kW demand monthly. Non-residential consumers that reside within same service area who do not meet the monthly demand of 400 kW could aggregate to consolidate their loads to take retail choice as long as aggregation totals at least 5 MW.

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Proposed Supplier Consolidated Billing Proposed Implementation Schedule Announced

In Case No. 9461, the Supplier Consolidated Billing (SCB) Working Group issued a proposed implementation schedule. The SCB Work Group plans to issue a draft rule with accompanying business process to the Commission by June 1, 2020. With the draft rule, staff will ask the Commission to initiate a SCB rulemaking. The proposed SCB implementation schedule is below:

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Staff Seeks Comments On Residential Contract Reporting Requirements

As part of the DPU's retail electric market investigation, in D.P.U. 19-07, Staff has proposed new statewide residential contract reporting requirements for retail suppliers. Comments on Staff's proposed reporting requirements are due by July 19, 2019. Among other things, Staff proposes the following reporting requirements:

    • Enrollment Report By Sales Channel - By service area, the number of residential customers enrolled via Door-to-Door, Telemarketing, Direct Mail, and On-line marketing.
    • Automatic Renewal Report - Number of residential customers on statewide basis served via automatic renewals
    • Contract Pricing Report - Number of residential customers on statewide basis served via Fixed or monthly price structures

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$90,000 Compliance Settlement Reached

Spark Energy, LLC would pay $90,000 under a settlement with Staff of the Public Utility Commission of Texas to resolve alleged violations concerning verification of authorization of telephonic enrollments; general contracting requirements; disconnection notices; and EFL requirements.

The settlement also states that, "The default renewal product offered by Spark in 2017 contained a variable-rate plan with monthly rate adjustments."

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United Kingdom

Supplier Agrees to £350,000 Settlement With Ofgem

Ofgem announced that Green Star Energy a U.K. brand of Just Energy has agreed to pay £350,000 penalty for not providing customers a welcome letter with accompanying contract account details. Ofgem said that, "Green Star Energy failed to update its records and issue welcome packs to 1,829 new tenants. As a result, these customers were unable to move to cheaper tariffs or access their accounts with Green Star Energy. The supplier is to pay £350,000 in compensation to affected customers and to the energy redress fund for its failings."

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