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Maryland Compliance Training Tutorial BUNDLE (Electric)

Maryland Compliance Training Tutorial BUNDLE (Electric)


This PowerPoint Maryland Electric Compliance Training Tutorial Bundle teaches suppliers and its agent the Maryland PSC rules that apply to residential and non-residential customer enrollments. This tutorial  includes all of the following sections: 

Key Definitions

Pre-Enrollment Information

Transfers of Service

Supplier-Utility Coordination and Utility Consolidated Billing

Non-Residential Customer Protection 

Residential Customer Protection: Advertising and Solicitation, Supplier Contracts, Customer Disclosure, Contract Expiration or Cancellation, Assignment of Contract, Notice of Change in Rate

Supplier Agent Relations